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A 24/7 concierge agent that qualifies inbound leads and books property viewings across WhatsApp and Zillow, with full HubSpot integration so the sales team picks up the conversation where the agent left off.
Leads arrived around the clock from Zillow, WhatsApp and the website. Sales agents could not respond in minutes, especially at nights and weekends, and the best leads were lost to faster-responding competitors.
Generic chatbots could not handle the nuance of real property questions or schedule viewings across the team calendars.
A conversational AI agent that engages every inbound lead within seconds, qualifies intent (budget, neighbourhood, timeline), and answers common property questions from the listing data.
The agent books viewings on the right agent calendar and pushes the full transcript and lead score into HubSpot. Human agents are looped in for high-intent leads and any sensitive topic.
A LangGraph-based agent ingests inbound messages from WhatsApp Business API, Zillow inbox and the website chat through a unified inbox layer.
Retrieval over the active listings grounds property answers. A tool layer wires the agent into HubSpot (contact create/update), Calendly (viewing slots) and a human-handoff queue.
Every conversation is summarised back into HubSpot as a structured lead record.
